My Compound Refill Went on a Three-Phone-Call Tour

My prescriber sent the refill over last Thursday, and I figured it would be the easy part of my week. By Tuesday, the local chain said they don’t compound that anymore, and the independent pharmacy two towns over said their supplier changed something. Now insurance wants paperwork that doesn’t match the new code, so it’s just sitting in limbo. I’m not mad at the humans — everyone I’ve talked to has been kind — but I’m worn out from calling on my lunch break and hearing “we’ll know more tomorrow.” Has anyone else had a refill bounce between the prescriber, insurance, and the compound pharmacy? What finally got yours moving without losing your patience?