I went to my little hometown pharmacy for my monthly pickup. My insurance portal had one name, the paper bag had another, and the sticker on the box had a third abbreviation that looked almost the same except one letter. I stood there feeling silly because I'd double-checked my list that morning.
The tech was kind, but she said, "We have three things that sound close in the fridge." My heart did the little drop. Turns out my plan changed the preferred version by a letter/number combo, and nobody told me until pickup. I was mostly frustrated because I'd already made the trip on my lunch break.
Anyone else have their refill name get scrambled between the app, insurance, and the actual package? I'm trying to figure out a simple way to keep it straight without calling the office every month.