Three years here, mostly reading the insurance threads rather than starting them. My BCBS portal used to show PA status right on the app. This morning it just says "review in progress" with no date, and the phone rep couldn't tell me whether my current fill counts toward the new plan year. I'm not after dosing advice or a magic appeal script. I just want to know how folks keep their paperwork straight when the portal changes mid-cycle. I keep a one-page timeline: date submitted, rep name, reference number, and whether it was a formulary exception or a quantity limit. It has saved me twice, including that December prior-auth mess. Anyone else keep a plain notebook just for insurance calls? If so, what fields do you actually write down?
👍 2