Looking for recent Sunrisepharma order experiences

Aug 26 373 views 5 posts

Planning an order soon and Sunrisepharma (sunrisepharma.co) is on my shortlist. What I can find online shows a product catalog, published prices, shipping info, and COA docs, but I want to know if the catalog actually lists batch/lot IDs, purity specs, and current stock per item or if it's all generic. Are the COAs third-party, dated, searchable by batch/lot, and do they show method/instrument details plus lab contact info? Anyone know the shipping origin, carriers, transit windows, packaging, tracking, and whether cold-chain or customs risks get addressed? How are prices set up per unit, bulk tiers, payment methods, and does that include shipping or any location-specific taxes/fees? Also where are they legally registered, and will they confirm entity details, returns/replacements, and reship terms if something's lost or seized?

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Logged in this morning. Catalog lists batch IDs and purity percentages, but stock status is vague—'in stock' without quantities. COAs are dated and third-party, though not searchable by lot; you have to open each PDF. Shipping origin says EU, carrier DHL, 7–10 days. Packaging plain box.

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That matches my notes from Tuesday. I emailed support for lot-specific COAs and got a reply in 4 hours with method details—HPLC, column, detector—but no lab phone. Stock page still generic. I’d call the COA search a gap.

Their COA page is a PDF graveyard. Dated, yes. Searchable, no.

I keep a diary of vendor checks. Sunrisepharma shows prices and shipping info openly, which is rare. But batch/lot identifiers only on some items. Packaging arrived discreet, no labels. Transit was 9 days to US. I’d ask for current stock before ordering.